TERMS AND CONDITIONS

Welcome to Turtle Pictures. This website is owned and operated by Turtle Pictures Pty Ltd.
The copyright of all content including images and text are owned by Turtle Pictures Pty Ltd.
All rights reserved.                                                               
Email: sally@turtlepictures.com.au
Phone: 0415 927 218

SECURITY AND PRIVACY

Turtle Pictures does not collect or record any credit card details you provide when purchasing products from this website. Any personal information that you provide to us including your name, address, telephone number and email address will not be released or sold to any third parties.

PRODUCTION TIME

We custom make to order. Prints are hand made and take 4 - 5 days. You will be notified when goods are dispatched and receive a tracking number and approximate delivery date. Please contact us if your job is urgent, express turn around is possible but subject to a fee increase.

DUTIES AND TAXES

Please be aware that any items shipped internationally may incur additional fees and duties levied by customs, these are the responsibility of the buyer.

RETURNS AND EXCHANGES ( WITHIN AUSTRALIA ONLY )

We pride ourselves on our high production values, so if there is any reason you are not happy with your purchase please contact us. Email sally@turtlepictures.com.au or call 0415 927 218 If the packaging is damaged please note this when signing for your order. There are no returns or exchanges due to a change of mind.